Apple-Device-Support Exam Topics

Apple-Device-Support Exam Overview :

Exam Name:	Apple Device Support Exam (SUP-2024)
Exam Code:	Apple-Device-Support
Certifications:	Apple Certified Support Professional Certification
Actual Exam Duration:	120 minutes
Expected no. of Questions in Actual Exam:	80
Exam Registration Price:	$149
See Expected Questions:	Apple Apple-Device-Support Expected Questions in Actual Exam

Apple-Device-Support Exam Objectives :

Section	Objectives
Getting to Know Managed Apple IDs	This section covers how to describe the difference between a personal Apple ID and a Managed Apple ID. It also covers use Managed Apple IDs in Apple Business Manager.
Getting to Know the KDM	This section of the exam covers this section covers how to describe the difference between a personal Apple ID and a Managed Apple ID and utilize Managed Apple IDs in Apple Business Manager.
Describe iCloud and Continuity.	This section of the exam covers how to describe how MDM manages Continuity settings. It also covers how to troubleshoot Continuity by using Wireless Diagnostics.
Installation and Setup	This section of the exam covers how to move to a new iPhone, iPad, or Mac. It also covers backup and restores managed iPhone and iPad devices, and how to identify whether a setup.
Protecting Data	This section of the exam covers how to enter a bypass code on a managed device that has Activation Lock turned on. It covers how to locate passkeys and passwords in System Settings or Safari settings on iPhone, iPad, or Mac.
Identifying Mac User Accounts	For IT administrators, this section covers how to identify and locate default folders for a local account on a Mac. It also covers how to identify whether MDM created a hidden administrator account on a Mac and set up local macOS accounts.
Restoring, Reviving, or Recovering Mac Computers	For IT administrators and end users, this section covers how to restore an iPhone or iPad from the Finder backup or Apple Configurator. It also covers the iPhone or iPad into recovery mode, Mac startup key combinations, and use macOS Recovery to resolve issues.
Managing Storage	For IT administrators and end users, this section covers how to manage the data storage on Mac computers and optimize storage on iPhone or iPad.
Managing Apps	For IT administrators, this section covers how to verify that different profiles exist, and if necessary, switch profiles in Safari. It also covers how to describe improved Calendar permissions and troubleshoot unresponsive apps on iPhone, iPad, or Mac.
Official Information	https://it-training.apple.com/tutorials/support/supx01/

Updates in the Apple-Device-Support Exam Topics:

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