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Avaya 72301X Exam Topics

Avaya 72301X Exam Overview :

Exam Name: Avaya Aura Communication Applications Support Certified Exam
Exam Code: 72301X
Certifications: Avaya ACSS Certification
Actual Exam Duration: 90 minutes
Expected no. of Questions in Actual Exam: 70
See Expected Questions: Avaya 72301X Expected Questions in Actual Exam

Avaya 72301X Exam Topics :

Section Objectives
Communication Applications Architecture
  •     Describing the function and configuration of Avaya Presence Service with Avaya Breeze®.
  •     Describe the key configuration steps for Internet Friendly Gateway.
  •     Explain the required configuration for Avaya Session Border Controller for Enterprise (ASBCE) - SIP Trunking and Remote Worker Feature.
  •     Describe the configuration of Avaya Aura® Web Gateway (AAWG) and testing WebRTC with Avaya Spaces Extension.
  •     Identify the key configuration steps for AES.
  •     Explain the Branch Survivability and its configuration to achieve Survivability.
Communication Applications Troubleshooting Tools and Techniques
  •     Identify the troubleshooting tools and techniques for Avaya Breeze and Presence Service.
  •     Identify the tools to troubleshoot Call Park and Page.
  •     Explain various troubleshooting tools and techniques on the Avaya Session Border Controller for Enterprise (ASBCE).
  •     Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues.
  •     Describe tools and logs to troubleshoot AES.
  •     Identify tools to troubleshoot Branch Survivability.
  •     Describe troubleshooting tools and techniques for Internet Friendly Gateway.
Call Flows
  •     Describe the SIP Messages Sequence for Avaya Presence Services.
  •     Describe the call flow for Call Park and Page.
  •     Describe the call flows for SIP Trunking and Remote Worker.
  •     Identify the call flow for Avaya Spaces Extension.
  •     Describe the call flow when Branch Survivability is active and explain the AES call flows.
Troubleshooting Avaya Communication Applications
  •     Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence.
  •     Explain the functionality and configuration of Call Park and Page Snap-in and identify how to analyze traces to troubleshoot Call Park and Page.
  •     Identify how to verify and troubleshoot Avaya Session Border Controller for Enterprise (ASBCE) and collect logs.
  •     Identify how to collect system logs and analyze them to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC issues.
  •     Identify how to verify and troubleshoot current system status on AES.
  •     Identify how to verify and troubleshoot Branch Survivability.
Official Information https://www.avaya-learning.com/lms/#/training/catalog/offering/22907

Updates in the Avaya 72301X Exam Topics:

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