Avaya 78950X Exam Topics

Avaya 78950X Exam Overview :

Exam Name:	Avaya Contact Center Select Implementation and Maintenance Exam
Exam Code:	78950X
Certifications:	Avaya Contact Center Select Certification
See Expected Questions:	Avaya 78950X Expected Questions in Actual Exam

Avaya 78950X Exam Objectives :

Section	Objectives
Architecture	Explain the operation and benefits of the ACCS solution.
IP Office Configurations	Explain the required IP Office configuration steps to integrate with ACCS.
Implementation	Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS. Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state. Explain how to secure the links between ACCS and IP Office.
Administration	Apply basic ACCS administration tasks and configure agent and supervisor privileges. Describe Prompt Management component in ACCS. Apply the configuration steps for multimedia features within ACCS. Apply the configuration steps for outbound features using Outbound Campaign Management Tool. Modify the sample application using Orchestration Designer. Create customized real-time display. Generate and schedule reports.
Business Continuity	Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment. Explain the business continuity requirements in a Campus Redundancy Environment.
Troubleshooting	Explain the ACCS license assignments. Explain the steps required to troubleshoot the ACCS server by symptoms.
Official Information	https://www.avaya-learning.com/lms/#/training/catalog/offering/22446

Updates in the Avaya 78950X Exam Topics:

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