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CIPS L4M5 Exam Topics

CIPS L4M5 Exam Overview :

Exam Name: Commercial Negotiation
Exam Code: L4M5
Certifications: CIPS Level 4 Diploma in Procurement and Supply Certification
See Expected Questions: CIPS L4M5 Expected Questions in Actual Exam

CIPS L4M5 Exam Objectives :

Section Objectives
1.0 Understand key approaches in the negotiation of commercial agreements with external organisations     1.1 Analyse the application of commercial negotiations in the work of procurement and supply
        • Definitions of commercial negotiation
        • Negotiation in relation to the stages of the sourcing process
        • Sources of conflict that can arise in the work of procurement and supply
        • Team management and the influence of stakeholders in negotiations

    1.2 Differentiate between the types of approaches that can be pursued in commercial negotiations
        • Collaborative win-win integrative approaches to negotiations
        • Distributive win-lose, distributive approaches to negotiation
        • Pragmatic and principled styles of negotiation
        • Setting targets and creating a best alternative to a negotiated agreement (BATNA)

    1.3 Explain how the balance of power in commercial negotiations can affect outcomes
        • The importance of power in commercial negotiations
        • Sources of personal power
        • Organisational power: comparing the relative power of purchasers and suppliers
        • How suppliers gather information on purchasers
        • How purchasers can improve leverage with suppliers

    1.4 Identify the different types of relationships that impact on commercial negotiations
        • The relationship spectrum
        • Building relationships based on reputation, and trust
        • Repairing a relationship
2.0 Know how to prepare for negotiations with external organisations     2.1 Describe the types of costs and prices in commercial negotiations
        • Types of costs: direct and indirect, variable and fixed
        • Break-even analysis: cost volume profit formulae
        • Costing methods such as absorption, marginal or variable and activity based costing
        • Volumes, margins and mark ups and their impact on pricing
        • Negotiating prices
        
    2.2 Contrast the economic factors that impact on commercial negotiations
        • The impact of microeconomics and market types on commercial negotiations
        • Macroeconomics and its influence on commercial negotiations
        • Sources of information on micro and macro economics

    2.3 Analyse criteria that can be used in a commercial negotiation Criteria such as:
        • Setting objectives and defining the variables for a commercial negotiation
        • The bargaining mix
        • Positions and interests
        • Openings and presenting issues

    2.4 Identify the resources required for a negotiation
        • Choice of location
        • Involving appropriate colleagues
        • Use of telephone, teleconferencing or web based meetings
        • Room layout and surroundings
3.0 Understand how commercial negotiations should be undertaken     3.1 Identify the stages of a commercial negotiation
        • Defining the stages of a negotiation such as: - preparation, opening, testing, proposing, bargaining, agreement and closure
        • How behaviours should change during the different stages of a negotiation

    3.2 Appraise the key methods that can influence the achievement of desired outcomes
        • The use of persuasion methods
        • The use of tactics to influence the other party

    3.3 Compare the key communication skills that help achieve desired outcomes
        • Types of questions
        • Effective listening
        • Push and pull behaviours
        • Nonverbal communication
        • The influence of culture in commercial negotiations
        • The use of emotional intelligence in commercial negotiation

    3.4 Analyse how to assess the process and outcomes of negotiations to inform future practice
        • Reflecting on performance
        • Opportunities for improvement and development
        • Protecting relationships after the negotiation
Official Information https://www.cips.org/learn/qualifications/diploma-in-procurement-and-supply/commercial-negotiation-l4m5/

Updates in the CIPS L4M5 Exam Topics:

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