Partnership Opportunities with Cisco |
10% |
For Cisco Partners, this section covers understanding market trends influencing the SME sector, differentiating partner roles and types within the Cisco ecosystem, Cisco's partner strategy, and managed service provider opportunities and service-centric approaches.
|
Enabling People, Enhancing Workspaces |
10% |
For IT Professionals, this section covers examining strategies for enabling employees to maximize their potential, understanding methods of enhancing physical and digital workspaces, and understanding how to empower IT teams to facilitate efficient operations.
|
Exploring SMB Experiences |
10% |
For SMB Customers, this section covers analyzing the key benefits that Cisco SMB experiences offer, understanding specific solutions within Cisco SMB experiences and their functionalities, and understanding how SMBs can leverage Cisco SMB experiences to their advantage.
|
Navigating Hybrid Workforce Experiences |
10% |
For IT Professionals, this section covers recognizing the increasing importance of hybrid workforce experiences, recognizing how hybrid experiences cater to the needs of SMBs, determining cross-selling and upselling strategies tailored for the SMB market, and understanding the application of hybrid solutions across diverse industries and verticals.
|
Adapting to Remote Workforce Experiences |
10% |
For IT Professionals, this section covers identifying challenges faced by SMBs with remote or distributed teams, evaluating experiences, products, and opportunities, determining strategies for cross-selling and upselling in and its alignment with SMB objectives.
|
Securing the Modern Workplace |
10% |
For IT Professionals, this section covers understanding digital security solutions tailored for SMBs, understanding physical security and environmental solutions, determining strategies to cross-sell and upsell secure solutions, and analyzing the application of secure solutions across different industries and verticals.
|
Implementing SMART IT |
10% |
This section covers interpreting data to extract meaningful insights for informed decision-making, understanding Cisco's smart portfolio, determining cross-selling and upselling strategies for the smart SMB market, and recognizing real-world use cases that demonstrate the benefits of smart solutions.
|
Enhancing Application Performance |
10% |
For IT Professionals, this section covers understanding Cisco's role in ensuring application security, accessibility, and resiliency, identifying key applications relied upon by SMBs, determining positioning strategies for Cisco offerings within SMB accounts, and recognizing case studies and success stories that showcase application performance.
|
Exploring Platforms |
5% |
For Technical Staff, this section covers understanding the role and capabilities of platforms in enhancing customer experiences, describing deployment options and product associations within platforms, examining user experience and extensibility through APIs, and evaluating SaaS application impacts and insights, and automation integration.
|
Understanding Business Value Demonstrations (BVDs) |
5% |
For Sales Professionals, this section covers understanding the importance of Business Value Demonstrations, exploring tools available for outstanding presales engagements, describing the demo platforms and their application in SMB scenarios, and explaining the use of iCloud, Topology Builder, and CML in demonstrations.
|
Introducing Engineering Programs |
10% |
For Partners, this section covers understanding engineering resources and their role in achieving sales success and recognizing supported engineering programs and their benefits. |
Official Information |
|
https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/smbe.html |