CompTIA PK0-005 Exam Topics
CompTIA PK0-005 Exam Overview :
| Exam Name: | CompTIA Project+ Certification Exam |
| Exam Code: | PK0-005 |
| Certifications: | CompTIA Project+ Certification |
| Actual Exam Duration: | 90 minutes |
| Expected no. of Questions in Actual Exam: | 90 |
| See Expected Questions: | CompTIA PK0-005 Expected Questions in Actual Exam |
CompTIA PK0-005 Exam Objectives :
| Section | Weight | Objectives |
|---|---|---|
| 1.0 Project Management Concepts | 33% | 1.1 Explain the basic characteristics of a project and various methodologies and frameworks used in IT projects. • Characteristics of a project - Start and finish - Unique - Reason/purpose - Project as part of a program - Project as part of a portfolio • Methodologies and frameworks - DevSecOps - DevOps - Kanban - PRojects IN Controlled Environments (PRINCE2) - Software Development Life Cycle (SDLC) - Scrum - Scaled Agile Framework (SAFe) - Extreme programming (XP) - Waterfall 1.2 Compare and contrast Agile vs. Waterfall concepts. • Criteria for selecting a method - Tolerance for change/flexibility o Requirements o Budget o Schedule - Environmental factors o Cultural o Developmental o Industry standards • Team composition - Product ownership - Roles and responsibilities - Team size - Resource allocation and commitment • Differences in communication methods 1.3 Given a scenario, apply the change control process throughout the project life cycle. • Project-specific change control - Create/receive change requests - Document requests in the change control log - Conduct a preliminary review - Conduct impact assessments - Document change recommendations - Determine decision makers - Escalate to the change control board (CCB), if applicable - Document the status of approval in the change control log - Communicate the change status - Update the project plan - Implement changes - Validate the change implementation - Communicate change deployment • Project change management - Product change vs. project change - Manage scope creep/scope change 1.4 Given a scenario, perform risk management activities. • General risks - New projects - New management - Regulatory environment changes - Digital transformation - Infrastructure end-of-life - Merger and acquisition - Reorganization - Major cybersecurity event • Known risk vs. unknown risk • Common risk responses - Development of contingency/fallback plans - Risk management strategies o Negative risks ° Accept ° Avoid ° Mitigate ° Transfer o Positive risks ° Accept ° Enhance ° Exploit ° Share • Risk analysis - Qualitative o Interconnectivity o Detectability - Quantitative o Simulation - Impact analysis o Probability vs. impact - Situational/scenario analysis • Connections between risks and issues • Connection between risks and changes • Roles and responsibilities - Points of escalation - Ownership 1.5 Given a scenario, perform issue management activities. • Roles and responsibilities - Escalation path - Ownership • Issue tracking • Connections between issues and changes • Resolution plan - Execute contingency plans - Root cause analysis - Prioritization o Issue severity o Impact to project o Urgency o Scope of impact to organization o Issue escalation - Work-arounds • Outcome documentation 1.6 Given a scenario, apply schedule development and management activities and techniques. • Upcoming milestones and activity identification - Sprint goals • Sequencing - Dependencies Hard logic/mandatory o Soft logic/discretionary o External o Internal o Issue escalation - Successor/predecessor relationships o Start-to-start o Start-to-finish o Finish-to-finish o Finish-to-start • Resource loading • Estimating techniques - Determine contingency reserves/buffers 1.7 Compare and contrast quality management concepts and performance management concepts. • Story estimation/story points - Epics - Tasks • Scheduling tools • Schedule maintenance - Contingency reserves/buffer utilization - Critical path analysis - Impacts to cadence - Forecasting - Publication and sharing - Sprint planning - Backlog prioritization • Revise baseline vs. rebaseline • Retrospective/lessons learned • Sprint review • Service-level agreement • Key performance indicators—objectives and key results • Cost and schedule performance - Cost variance - Schedule variance • Audits and inspections • Test plan and testing cycles - Unit testing - Smoke testing - Regression testing - Stress testing - Performance testing - User acceptance testing 1.8 Compare and contrast communication management concepts. • Verification and validation • Post-implementation support/ warranty period • Assess methods o Synchronous and asynchronous communication o Written and verbal o Formal and informal o External and internal • Develop communication platforms/modalities • Manage project communication - Overcoming communication challenges o Language barriers o Time zones/geographical factors o Technological factors o Cultural differences - Maintaining communication records o Communication security o Communication integrity o Communication archiving • Controlling project communication - Escalating communication issues - Revising the communication plan 1.9 Given a scenario, apply effective meeting management techniques. • Meeting types - Collaborative o Workshops o Focus groups o Joint application development/ joint application review sessions o Brainstorming - Informative o Demonstrations/presentations o Stand-ups o Status - Decisive o Refinement o Task setting o Project steering committee meeting • Agenda settings/publishing • Roles - Facilitator - Scribe - Attendees/target audience • Timeboxing 1.10 Given a scenario, perform basic activities related to team and resource management. • Action items • Meeting minutes • Follow-ups • Organizational structures - Matrix - Projectized - Functional • Resource life cycle - Acquisition o Needs assessment - Maintenance - Hardware decommissioning - End-of-life software - Successor planning • Resource types and criticality - Human resources - Physical resources - Capital resources - Internal vs. external - Shared vs. dedicated • Gap analysis - Feature/functionality - Skills - Utilization • Team performance considerations - Maintaining project momentum - Assessing team life cycle o Forming o Storming o Norming o Performing o Adjourning - Providing project team performance feedback • Roles and responsibilities - Functional/extended vs. operational/core team members - Sponsor - Stakeholders - Senior management - Product owner - Scrum master - Project manager (PM) - Program manager - Product manager - Testers/quality assurance (QA) specialists - Business analyst - Subject matter expert (SME) - Architect - Developers/engineers - Project management office (PMO) - End users 1.11 Explain important project procurement and vendor selection concepts. • Resource procurement methods - Build - Buy - Lease - Subscription/pay-as-you-go • Exploratory documents - Request for proposal (RFP) - Request for bid (RFB) - Request for quote (RFQ) - Request for information (RFI) • Vendor evaluation techniques - Best value vs. lowest cost - Cost-benefit analysis - Market research - Competitive analysis - Qualifications - Prequalified vendors/sellers - Demonstration - Technical approach - Physical and financial capacity - References • Contract considerations and types - Time and material - Unit price - Fixed price - Cost plus - Maintenance agreement o Warranty - Master service agreement o Purchase orders (POs) o Terms of reference (TOR) - Statement of work (SOW) - Non-disclosure agreement |
| 2.0 Project Life Cycle Phases | 30% | 2.1 Explain the value of artifacts in the discovery/concept preparation phase for a project. • Business case or business objective - Return on investment (ROI) analysis - Current state vs. future state • Prequalified vendor • Predetermined client • Preexisting contracts - Client SOW - Client TOR • Financial concepts - Capital expenses (CapEx) vs. operational expenses (OpEx) 2.2 Given a scenario, perform activities during the project initiation phase. • Develop the project charter - Project objectives - Project success criteria - Preliminary scope statement • Identify and assess stakeholders • Develop a responsibility assignment matrix (RAM) - Responsible, Accountable, Consulted, Informed (RACI) • Establish accepted communication channels • Develop a records management plan - Data - Documents • Define access requirements • Review existing artifacts • Determine solution design • Conduct project kickoff methods 2.3 Given a scenario, perform activities during the project planning phase. • Assess the resource pool - Preliminary procurement needs assessment • Assign project resources • Train project team members • Develop a communication plan - Meeting cadence and methodologies • Develop a detailed scope statement • Define units of work - Work breakdown structure (WBS) - Backlog • Develop a project schedule - Establish cadences • Determine budget considerations • Develop QA plan • Perform an initial risk assessment • Develop a transition plan/release plan - Operational training - Go live - Operational handoff - Internal audience - External audience • Develop a project management plan - Establish baselines and milestones - Establish minimally viable product 2.4 Given a scenario, perform activities during the project execution phase. • Execute tasks according to the project management plan • Implement organizational change management - Impacts and responses o Training o Ensure adoption o Reinforce adoption over time o Communication o Documentation o New knowledge bases o New processes • Manage vendors - Enforce vendor rules of engagement - Monitor performance - Approve deliverables • Conduct project meetings and updates • Tracking/reporting - Team touch points - Risk reporting - External status reporting - Overall progress reporting - Gap analysis - Ad hoc reporting • Update the project budget • Update the project timeline • Manage conflict - Smoothing - Forcing - Compromise - Collaboration - Avoiding • Coordinate a phase gate review 2.5 Explain the importance of activities performed during the closing phase. • Project evaluation • Validation of deliverables • Closing contracts • Removing access • Releasing resources • Project closure meeting • Project closeout report • Collecting feedback from stakeholders • Archiving documentation • Budget reconciliation • Rewards and celebration • Project sign-off |
| 3.0 Tools and Documentation | 19% | 3.1 Given a scenario, use the appropriate tools throughout the project life cycle. • Tracking charts - Gantt chart - Budget burndown chart - Project network diagram - Milestone chart - Program Evaluation Review Technique (PERT) chart - Project organizational chart • Tools - Issue log - Defect log - Change log - Risk report - Risk register - Project dashboard - Project status report - Version control tools - Time-tracking tools - Task board - Requirements Traceability Matrix 3.2 Compare and contrast various project management productivity tools. • Communication tools - Messaging o Short message service (SMS) o Chat - Telephone - Meetings/face-to-face - Video - Enterprise social media • Collaboration tools - Real-time, multi-authoring editing software - File sharing platforms - Workflow and e-signature platforms - Whiteboard - Wiki knowledge base • Meeting tools - Real-time surveys/polling - Calendaring tools - Print media - Conferencing platforms • Documentation and office production tools - Word processing - Spreadsheets - Presentation - Charting/diagramming • Project management scheduling tools - Cloud-based solutions vs. on-premises solutions - Local installation • Ticketing/case management system 3.3 Given a scenario, analyze quality and performance charts to inform project decisions. • Histograms • Pareto charts • Run charts • Scatter diagrams • Fishbone/Ishikawa diagrams • Control charts • Burnup/burndown chart • Velocity chart • Decision tree |
| 4.0 Basics of IT and Governance | 18% | 4.1 Summarize basic environmental, social, and governance (ESG) factors related to project management activities. • Project impact to the local and global environment • Awareness of applicable regulations and standards • Awareness of company vision, mission statements, and values • Project impact to company brand value 4.2 Explain relevant information security concepts impacting project management concepts. • Physical security - Mobile device considerations - Removable media considerations - Facility access • Operational security - Background screening - Clearance requirements • Digital security - Resource access and permissions - Remote access restrictions - Multifactor authentication • Data security - Data classification - Classification of information based on sensitivity of the data o Intellectual property o Trade secrets o National security information - Access on a need-to-know basis • Corporate IT security policies and restrictions - Branding restrictions 4.3 Explain relevant compliance and privacy considerations impacting project management. • Data confidentiality - Sensitive data types o Personally identifiable information (PII) o Personal health information (PHI) • Legal and regulatory impacts • Country-, state-, province-specific privacy regulations • Awareness of industry- or organization-specific compliance concerns impacting a project 4.4 Summarize basic IT concepts relevant to IT project management. • Infrastructure - Computing services - Multitiered architecture - Networking and connectivity - Storage - Data warehouse - Documentation • Cloud models - Platform as a service (PaaS) - Infrastructure as a service (Iaas) - Software as a service (SaaS) - Anything as a service (XaaS) • Software - Enterprise resource planning - Customer relationship management - Databases - Electronic document and record management systems - Content management systems - Financial systems 4.5 Explain operational change-control processes during an IT project. • IT infrastructure change control - Downtime/maintenance windows schedules - Customer notifications - Rollback plans - Validation checks • Software change control - Requirements definition - Risk assessment - Testing o Automated o Manual - Approval - Customer notifications - Release • Differences between cloud vs. on premises in change control • Continuous integration/continuous deployment (CI/CD) process • Production vs. beta/staging environments - Tiered architecture |
| Official Information | https://www.comptia.org/certifications/project |
Updates in the CompTIA PK0-005 Exam Topics:
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