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Marketo MCE Exam Topics

Marketo MCE Exam Overview :

Exam Name: Marketo Certified Expert Exam
Exam Code: MCE
Certifications: Marketo Certified Expert Certification
Actual Exam Duration: 90 minutes
Expected no. of Questions in Actual Exam: 100
Exam Registration Price: $175
See Expected Questions: Marketo MCE Expected Questions in Actual Exam

Marketo MCE Exam Objectives :

Section Weight Objectives
1. Basic AdministrationTopics 5%
  1. Configure email settings:Block Field Overwrites: Identify which Fields should not Overwrite
  2. Know about Channelsand TagsIgnored Fields and Blocked Field Updates during List Import
  3. Configure fields for data integrityCreate a Program Channel
  4. Set, create, and edit user roles and assign them to users: Managing User Roles and Permissions
2. Customer Data, Leads andListsTopics 20% 1. Import lists needed for marketing programs
  •     Add yourself as a lead: Using Flow Actions
  •     Upload a list of leads: Import a List of Leads
  •     Check a lead’s activity: Reviewing Lead Details
  •     What are my leads doing: How to Review the Activity Log
  •     Create a custom view of leads: Custom Tab for Lead Detail   
2. Identify junk data, learn about merge/de-dupe:Working with Duplicate Leads
3. Understand standard system Smart Lists and create Smart Lists to segment leads
  •     Marketo’s OOTB Smart Lists: Smart Lists
  •     Build Smart Lists and start segmenting: Create and Change Views for Lists and Smart Lists,
 4. Learnhow a lead status goes from anonymous to known and how to change a lead status
  •     Control your Lead Database: Data Management
  •     Fix junky data with lead actions: Data Clean upand Management
3 .Asset Design: Images, Forms, Landing Pages and Emails 15% 1. Upload images and files, or grab them from the web
  •     Upload Images and files
  •     Search for images
  •     Get image URL
 2. Create emails and landing pages
  •     Email basics: Create or Edit an Email
  •     Email Deliverability:Set up SPF and DKIM
  •     Create a Local Asset Landing Page: Create a Landing Page
  •     Add social tools to landing pages:Social buttons
3. Build a form with progressive profiling
  •     The basics:Configure Form Progressive Profiling
  •     Hidden fields on forms:Set a Form as Hidden
 4.Usetokens in emails
  •     Personalizing emails using tokens
4. Programs & Smart Campaigns 35% 1. Define a foldering and naming protocol consistent with Marketo’s best practices
  •     Set up a logical, scalable foldering system: Understanding Local Assets in a Program
  •     Smart Campaign Checklist:Smart Campaign Checklist
  •     Understanding SmartCampaigns: Smart Campaigns
  •     Renaming Marketo Assets: Rename Marketo Assets
2. Createa program and assign an appropriate channel and/or tags
  •     Overview of Programs: Understanding Programs
  •     Basics on creating a Program:  Create a Program
  •     Always use the Cost tag: Use Tags in a Program
  •     Working with Channels: Create a Program Channel
 3. Basics of Marketo Program Campaign flows: basic email, auto response, lead nurture, webinar
  •     Basic campaigns: Create a New Smart Campaign
  •     Nurture leads:  Create an Engagement Program
  •     Event Management with Marketo: Understanding Event Programs
  •     How to send out an email when a lead fills out a form: Email Auto Response 
4. Cloning Programs
  •     Quick and easy way to scale:  Clone a Program
5. Tokens
  •     Understanding My Tokens: Tokens Glossary
  •     Other ways to use tokens: Tokens for Flow Steps,Tokens for Interesting Moments, Add Text and Tokens to a Landing Page
  •     Manage y tokens
5. Scoring & Lifecycle 10% 1. Identify score fields: lead, behavior, demographic
  •     Create Scoring Campaigns: Simple Scoring
  •     Definitive Guide to Lead Scoring   
2. Define Interesting Moments and Make Campaigns [Sales Insight]
  •     Interesting Moments Overview: What are interesting Moments?
  •     Creating and Using Interesting Moments 
3.Define and assign lead statuses, Send leads to Sales
6. Reporting 10% 1. Basic Reporting: Getting Started
2. Define and differentiate between the different report types
3. Use reporting features: subscription, manage report subscriptions, drill down Smart Listsin lead reports, add custom columns
4. Getting Started with Analytics
7. Marketing Calendar 1. Marketing Calendar Overview:  Navigating the Marketing Calendar
2. View Entry Details
3. Filtering the Marketing Calendar
4. Watch the Marketing Calendar Demosin the Marketing Nation Community (login required)
Official Information https://go.marketo.com/rs/561-HYG-937/images/MarketoMCEPrepGuide2.pdf

Updates in the Marketo MCE Exam Topics:

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