Oracle CX Sales Best Practice Process |
- Get Started with CX Sales Business Processes
- Acquiring Overview
- Converting Overview
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Social Prospect to Lead |
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Lead to Opportunity |
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Vendor Lead to Channel Opportunity |
- Generating Leads
- Managing Leads
- Managing Opportunities
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Channel Lead to Vendor Opportunity |
- Generating Leads
- Managing Leads
- Managing Opportunities
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Sales Play to Key Account Opportunity |
- Generating Leads
- Managing Opportunities
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Opportunity to Quote |
- Managing Opportunities
- Opportunity to Forecast
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Opportunity to Forecast |
- ?Quote to Order, Order to Close Opportunity and Sales Order to Subscription
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Quote to Order, Order to Close Opportunity and Sales Order to Subscription |
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Oracle CX Sales Best Practice Process |
- Get Started with CX Sales Business Processes
- Acquiring Overview
- Converting Overview
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Acquiring Life Cycle |
- Identifying and engaging potential customers.
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- Strategies for acquiring new prospects.
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- Converting prospects into leads through various channels.
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Converting Life Cycle |
- Nurturing leads through personalized engagement strategies.
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Aligning lead conversion processes with Oracle Sales automation features. |
- Tracking and categorizing social leads.
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- Prioritizing social leads for efficient conversion using Oracle Sales tools.
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Lead Management from Lead to Opportunity |
- Setting up lead scoring and assignment rules.
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- Ensuring seamless handoff from marketing to sales.
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Vendor Lead to Channel Opportunity |
- Configuring partner portals.
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- Tracking channel opportunities.
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- Aligning vendor and partner workflows.
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Channel Lead to Vendor Opportunity |
- Collaboration workflows.
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- Partner performance tracking.
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- Integrating channel activities with vendor sales processes.
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Sales Play to Key Account Opportunity |
- Customizing sales approaches.
- Leveraging Oracle Sales analytics for account prioritization.
- Aligning sales efforts with customer needs.
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Opportunity to Quote |
- Configuring quote templates.
- Pricing rules.
- Integrating quotes with Oracle CPQ tools.
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Opportunity to Forecast |
- Configuring forecasting methods.
- Analyzing pipeline health.
- Using Oracle Sales tools to predict revenue outcomes.
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Quote to Order |
- Streamlining the order-to-cash process.
- Ensuring accurate order fulfillment.
- Managing order workflows efficiently.
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Order to Close Opportunity |
- Configuring approval workflows.
- Tracking closure metrics.
- Ensuring seamless handoff to fulfillment teams.
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Sales Order to Subscription |
- Setting up recurring billing.
- Managing subscription lifecycles.
- Ensuring ongoing customer satisfaction.
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Official Information |
https://education.oracle.com/oracle-sales-business-process-foundations-associate-rel-1/pexam_1Z0-1108-2 |