Pegasystems PEGACPDC88V1 Exam Topics

Pegasystems PEGACPDC88V1 Exam Overview :

Exam Name:	Certified Pega Decisioning Consultant 8.8
Exam Code:	PEGACPDC88V1
Certifications:	Pegasystems Pega Certified Decisioning Consultant Certification
Actual Exam Duration:	90 minutes
Expected no. of Questions in Actual Exam:	60
See Expected Questions:	Pegasystems PEGACPDC88V1 Expected Questions in Actual Exam

Pegasystems PEGACPDC88V1 Exam Topics :

Section	Weight	Objectives
Next-Best-Action concepts	10%	One-to-one customer engagement Optimize the customer value in the contact center Essentials of always-on outbound Define the starting population
Actions and treatments	12%	Define and manage customer actions Present a single offer on the web Define an action for outbound
Engagement policies	12%	Define customer engagement policies Create an engagement strategy Customer journeys
Contact policy and volume constraints	13%	Avoid overexposure of actions Avoid overexposure of actions on outbound Limit action volume on outbound
AI and Arbitration	8%	Action arbitration Action prioritization with AI Prioritize actions with business levers
Channels	10%	Real-time containers Create a real-time container Send offer emails Share action details with third-party distributors
Decision strategies	25%	Create and understand decision strategies Create engagement strategies using customer credit score Create eligibility rules using customer risk segments
Business agility in 1:1 customer engagement	10%	Agility in a customer engagement project Change management process Building your business operations team Life cycle of a change request Change request types Launching a new offer on web Updating existing actions Implementing business changes using Revision Manager
Official Information		https://academy.pega.com/exam/certified-pega-decisioning-consultant-4

Updates in the Pegasystems PEGACPDC88V1 Exam Topics:

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