PeopleCert ITIL-4-DITS Exam Topics

PeopleCert ITIL-4-DITS Exam Overview :

Exam Name:	ITIL 4 Leader: Digital & IT Strategy
Exam Code:	ITIL-4-DITS
Certifications:	PeopleCert ITIL, PeopleCert ITIL 4 Strategic Leader Certifications
Actual Exam Duration:	60 minutes
Expected no. of Questions in Actual Exam:	30
Exam Registration Price:	US$660.00
See Expected Questions:	PeopleCert ITIL-4-DITS Expected Questions in Actual Exam

PeopleCert ITIL-4-DITS Exam Objectives :

Section	Objectives
Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions	This section explores the application of seven ITIL guiding principles to Digital and IT Strategy. It covers focusing on value, beginning from the current state, progressing iteratively with feedback, fostering collaboration and visibility, adopting holistic thinking, maintaining simplicity and practicality, and pursuing optimization and automation.
Understand how to leverage digital strategy to react to digital disruption	This part introduces fundamental concepts including digital technology, business, and organization; digitization and digital transformation; business strategy and models; digital and IT strategy; and products and services. It also examines the interrelationship between Digital and IT Strategy concepts.
Understand the relationship between the concepts of Digital and IT Strategy	This portion focuses on environmental analysis, encompassing external PESTLE analysis and internal examination using the four dimensions of service management.
Understand how an organization uses Digital and IT Strategy to remain viable	This section explores organizational viability through attributes such as agility, resilience, leanness, continuity, and co-creation. It also covers VUCA factors in Digital and IT Strategy and examines levels of digital disruption across ecosystem, industry/market, and organizational scales.
Understand strategic approaches made possible by digital and information technology	This part discusses customer/market relevance strategies including customer journeys, omnichannel delivery and support, context-sensitive delivery and support, customer analytics, and 360° feedback approaches. It also addresses operational excellence within service management dimensions.
Understand the risks and opportunities of Digital and IT Strategy	This section covers risk management in digital organizations, methods for risk identification and assessment, and the process of balancing risk posture with potential opportunities.
Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy	This part explains the use of digital readiness assessments to conduct gap analysis between an organization's current state and its desired position.
Understand how to implement a Digital and IT Strategy	This section explores operating models for digital organizations and the essential leadership skills required in these environments.
Official Information	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-leader-digital-it-strategy-2924

Updates in the PeopleCert ITIL-4-DITS Exam Topics:

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