Salesforce CRT-101 Exam Topics

Salesforce CRT-101 Exam Overview :

Exam Name:	Prepare for your Administrator Certification Exam
Exam Code:	CRT-101
Certifications:	Salesforce Certified Administrator Certification
See Expected Questions:	Salesforce CRT-101 Expected Questions in Actual Exam

Salesforce CRT-101 Exam Objectives :

Section	Objectives
Configuration and Setup	This topic of the Salesforce Certified Administrator exam covers the setup and configuration of Salesforce, including company settings, user management, and security controls. Salesforce administrators must demonstrate their ability to properly configure and maintain the Salesforce environment.
Object Manager and Lightning App Builder	This topic focuses on the recognition of object architecture and relationships. Those who want to become Salesforce Certified Administrators must also understand the customization of the App.
Sales, Marketing, Service, and Support Applications	The topic of the CRT-101 exam assesses the Salesforce administrators’ knowledge of conducting campaign management, assessing sales productivity, and automating case management.
Productivity and Collaboration	This topic evaluates the candidate's understanding of Salesforce's productivity and collaboration tools, such as activity management, Chatter, the Salesforce Mobile App, and AppExchange applications.
Data and Analytics Management	It focuses on knowledge of data management tools. Salesforce administrators must also demonstrate their ability to create and customize reports and dashboards.
Workflow/Process Automation	This topic of the CRT-101 exam focuses on the candidate's understanding of Salesforce's automation capabilities, including the use of Flow and the approval process. As a Salesforce administrator, you must have knowledge of following approval processes.
Configuration and Setup	This section covers the initial setup and configuration of a Salesforce environment, including assigning company settings, managing user accounts, and adjusting security controls.
Object Manager and Lightning App Builder	It recognizes the importance of understanding object architecture and relationships in Salesforce. It also covers the customization of Lightning apps.
Sales, Marketing, Service, and Support Applications	This domain focuses on the practical application of Salesforce for campaign management, sales productivity, and case management automation.
Productivity and Collaboration	Here, the exam measures the understanding of Salesforce's productivity and collaboration tools.
Data and Analytics Management	This section covers data management tools, report generation, and dashboard creation in Salesforce.
Workflow and Process Automation	It defines workflow processes, introduces Salesforce Flow, and explains approval processes, showcasing how Salesforce automates business operations.
Official Information	https://trailheadacademy.salesforce.com/classes/crt101-prepare-for-your-administrator-certification-exam

Updates in the Salesforce CRT-101 Exam Topics:

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