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Salesforce Certified Sales Cloud Consultant Exam Exam Topics

Salesforce Certified Sales Cloud Consultant Exam Exam Overview :

Exam Name: Salesforce Certified Sales Cloud Consultant Exam
Exam Code: Sales-Cloud-Consultant
Certifications: Salesforce Sales Cloud Consultant Certification
Actual Exam Duration: 105 minutes
Expected no. of Questions in Actual Exam: 60
Exam Registration Price: US$200
See Expected Questions: Salesforce Sales-Cloud-Consultant Expected Questions in Actual Exam

Salesforce Certified Sales Cloud Consultant Exam Exam Objectives :

Section Weight Objectives
Implementation Strategies: 15%
  • Prior to an implementation, assess user experience, the communication plan, training, and change management, and establish metrics that measure success.
  • During an implementation, outline and apply appropriate deployment considerations.
  • Post implementation, determine how to respond to low adoption and changing business requirements and user access, and plan for continuous improvement.
Sales Lifecycle: 23%
  • Given business requirements, metrics, key performance indicators (KPIs), or business challenges, determine the optimal solution in Sales Cloud.
  • Given a scenario, discuss common sales and marketing processes and anticipate key implementation considerations.
  • Understand when to use Sales Cloud features and related products such as Sales Engagement, Salesforce Inbox, Enterprise Territory Management, Opportunity Forecasting, Sales Cloud Einstein, and generative/predictive artificial intelligence (AI).
  • Transform business objectives and sales KPIs into reports and dashboards.
Data Management: 15%
  • Explain the use cases and considerations for data migrations and integrations.
  • Given a scenario, outline the scalability implications of a solution.
  • Discuss approaches for managing sales data quality in Salesforce.
Consulting Practices 14%
  • Leverage the project management lifecycle to deliver a successful solution on time and within budget.
  • Given a scenario, determine how to facilitate a successful consulting engagement.
  • Conduct discovery workshops, analyze business requirements, define solutions, and prioritize use cases.
Practical Application of Sales Cloud Expertise 33%
  • Given a set of requirements, construct an end-to-end sales process within Salesforce that supports the business from Lead to Opportunity to Quote to Close.
  • Given a scenario, determine when it’s appropriate to extend declarative development with custom development, third-party applications, or Salesforce products.Analyze use cases and considerations for using productivity tools, such as email integrations, Slack, Salesforce Mobile, and third-party integrations.
  • Given a set of business requirements, identify the appropriate security model (sharing rules, role hierarchy, Account Teams, Opportunity Teams).
  • Outline the capabilities, use cases, and design considerations when implementing Opportunity Products, Products, Price Books, Quotes, and the possible impact of multi-currency.
  • Explain how Campaign capabilities support the sales process.Given a set of requirements, determine how to support different business process scenarios for Leads and Opportunities.
Official Information https://trailhead.salesforce.com/help?article=Salesforce-Certified-Sales-Cloud-Consultant-Exam-Guide

Updates in the Salesforce Sales-Cloud-Consultant Exam Topics:

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