Salesforce Certified Sales Cloud Consultant Exam Exam Topics

Salesforce Certified Sales Cloud Consultant Exam Exam Overview :

Exam Name:	Salesforce Certified Sales Cloud Consultant Exam
Exam Code:	Sales-Cloud-Consultant
Certifications:	Salesforce Sales Cloud Consultant Certification
Actual Exam Duration:	105 minutes
Expected no. of Questions in Actual Exam:	60
Exam Registration Price:	US$200
See Expected Questions:	Salesforce Sales-Cloud-Consultant Expected Questions in Actual Exam

Salesforce Certified Sales Cloud Consultant Exam Exam Objectives :

Section	Weight	Objectives
Industry Knowledge:	7%	Explain the factors that influence sales metrics, KPIs, and business challenges. Describe common sales processes and key implementation considerations. Describe the common marketing processes and key implementation considerations.
Implementation Strategies:	12%	Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, deploy and document). Given a scenario, determine appropriate sales deployment considerations. Given a scenario, measure the success of a Sales Cloud implementation project.
Sales Cloud Solution Design:	21%	Given a set of requirements, design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order. Given a scenario, analyze customer requirements to determine an appropriate solution design considering capabilities, limitations, and design trade-offs. Given a scenario, identify an appropriate approach when designing the lead conversion process. Describe the implementation considerations when designing a sales process. (validation rules, automation, record types, page layouts, and triggers). Given a scenario, determine when it is appropriate to include custom application development or third-party applications. Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting. Explain the capabilities, use cases, and design considerations for Territory Management. Explain the capabilities, use cases, and design considerations when implementing Orders. Explain the capabilities, use cases, and design considerations of the Salesforce mobile app pertinent to the sales process. Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process.
Marketing and Leads:	8%	Explain how marketing capabilities support the sales process. Given a scenario, recommend appropriate methods for lead scoring and criteria for lead qualification. Explain the best practices for managing lead data quality. Describe the best practices for using lead automation tools and campaign management.
Account and Contact Management:	13%	Given a scenario, explain how the ownership of Account and Contact records drive visibility of related sales information such as Opportunities, Activities, etc. Explain the various methods for establishing relationships between Accounts and Contacts. Given a scenario, explain the impact of having an account hierarchy (visibility, maintainability, reporting). Given a scenario, explain the use cases and implications for implementing person accounts. Given a scenario, explain when to use third-party data enrichment tools.
Opportunity Management:	13%	Given a set of requirements, determine how to support different sales process scenarios for an Opportunity. Given a scenario, determine the relationships between sales stages, forecast, and pipeline. Given a scenario, determine the relationships between Opportunities, Products, Product Schedules, Price, Books, Quotes, and Contracts. Given a set of requirements, design forecasting to meet the business need. Describe the implementation considerations of multi-currency and advanced currency management on Opportunities.
Sales Productivity:	9%	Given a scenario, determine the key features that help to enable and measure sales productivity and adoption. Identify use cases and considerations for using email and productivity tools. Given a scenario, identify the appropriate mobile solution to improve sales productivity. Describe the use cases and best practices for using Chatter.
Sales Cloud Analytics:	9%	Given a set of desired metrics, determine the appropriate report, dashboard, or reporting snapshot solution. Describe the implementation considerations of multi-currency and advanced currency management on reports and dashboards. Given a scenario, determine permissions and access to Reports and Dashboards.
Integration and Data Management:	8%	Explain the use cases and considerations for common Sales Cloud integrations Explain the use cases and considerations for data migration in Sales Cloud. Given a scenario, analyze the implications and design considerations of large data volumes. Explain how integration facilitates the exchange of data between Salesforce organizations.
Official Information		https://trailhead.salesforce.com/help?article=Salesforce-Certified-Sales-Cloud-Consultant-Exam-Guide

Updates in the Salesforce Sales-Cloud-Consultant Exam Topics:

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