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Salesforce Certified AI Specialist Exam Topics

Salesforce Certified AI Specialist Exam Overview :

Exam Name: Salesforce Certified AI Specialist
Exam Code: Salesforce-AI-Specialist
Certifications: Salesforce Certified Administrator, Salesforce AI Specialist Certifications
Actual Exam Duration: 105 minutes
Expected no. of Questions in Actual Exam: 60
Exam Registration Price: $200
See Expected Questions: Salesforce Salesforce-AI-Specialist Expected Questions in Actual Exam

Salesforce Certified AI Specialist Exam Objectives :

Section Weight Objectives
Einstein Trust Layer 15% This section of the exam measures the skills of IT professionals and Salesforce administrators responsible for implementing security protocols and ensuring data privacy. It focuses on the security, privacy, and grounding features within the Einstein Trust Layer. Candidates will need to demonstrate their ability to implement and manage these features, ensuring that AI models adhere to security standards and privacy regulations in a CRM environment.
Generative AI in CRM Applications 17% This section of the exam assesses the knowledge of Salesforce professionals working with generative AI in CRM systems. It covers the use of generative AI features within Einstein for Sales and Einstein for Service. Candidates will be tested on their ability to identify the correct AI tools and solutions that fit specific sales or service scenarios, optimizing customer relationship management using AI.
Prompt Builder 37% This section measures the expertise of IT professionals, Salesforce consultants, and administrators who work with Salesforce AI-driven tools. It focuses on the Prompt Builder feature, where candidates must understand when and how to use Prompt Builder based on business requirements.  
Einstein Copilot 23% This section evaluates the skills of Salesforce consultants and developers who leverage Einstein Copilot in CRM workflows. It covers identifying when Einstein Copilot is appropriate based on business needs, understanding how the large language model (LLM) executes copilot actions, and creating both standard and custom copilot actions. The section also tests the ability to manage and monitor the adoption of Einstein Copilot in CRM processes.
Model Builder 8% This part of the exam focuses on the knowledge of Salesforce developers and AI specialists responsible for working with AI models in Salesforce environments. Candidates will be tested on their ability to identify when it is appropriate to use the Model Builder and configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business requirements.
Official Information https://trailhead.salesforce.com/help?article=Salesforce-Certified-AI-Specialist-Exam-Guide

Updates in the Salesforce-AI-Specialist Exam Topics:

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