Salesforce Slack Administrator Exam Topics

Salesforce Slack Administrator Exam Overview :

Exam Name:	Salesforce Certified Slack Administrator
Exam Code:	Salesforce Slack Administrator
Certifications:	Salesforce Slack Administrator Certification
Actual Exam Duration:	90 minutes
Expected no. of Questions in Actual Exam:	60
Exam Registration Price:	USD 200
See Expected Questions:	Salesforce Salesforce Slack Administrator Expected Questions in Actual Exam

Salesforce Slack Administrator Exam Objectives :

Section	Weight	Objectives
Fundamentals	9%	This domain assesses the competencies of Workspace Managers in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created. Manage the approval process for workspace creation. Choose appropriate visibility settings that align with member needs. Prepare an Enterprise Grid design.
Workspace Administration	9%	A critical skill measured is recommending strategies for consolidating multiple workspaces effectively.
Channel and User Group Administration	28%	Candidates will demonstrate when to use channels versus direct messages or group DMs. When to opt for public or private channels. Cover administering channel posting permissions. Show how to share channels with external organizations. Establish channel-naming guidelines.
User Lifecycle Management	14%	This area focuses on User Administrators and their role in managing user accounts throughout their lifecycle in Slack. Implement authentication options based on organizational requirements. Recommend processes for new account creation. Learn when to use systems like SCIM versus JIT for user provisioning.
App Administration	10%	This section evaluates the skills of App Administrators in managing applications within Slack. Summarize the value of interoperability for both decision-makers and end-users. Learn to use Workflow Builder for automating tasks. Understand the app installation process.
Security	15%	This domain targets Security Officers, focusing on identifying Slack product security features that meet organizational needs. Describe how Slack addresses security governance, risk management, and compliance. Recommend features that protect sensitive data. Learn when to audit user activity within Slack.
Enabling Slack Success	15%	This section measures the skills of Change Managers in developing a vision for Slack within their organization. Use analytics dashboards to track usage and make recommendations based on data insights. Promote best practices such as channel archival or member engagement strategies.
Official Information		https://trailhead.salesforce.com/help?article=Salesforce-Certified-Slack-Administrator-Exam-Guide

Updates in the Salesforce Slack Administrator Exam Topics:

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