SAP E_C4HYCP_12 Exam Topics

SAP E_C4HYCP_12 Exam Overview :

Exam Name:	SAP Certified Product Support Specialist - SAP Commerce Cloud
Exam Code:	E_C4HYCP_12
Certifications:	SAP Certified Product Support Specialist, SAP Certifications
Actual Exam Duration:	90 minutes
Expected no. of Questions in Actual Exam:	40
See Expected Questions:	SAP E_C4HYCP_12 Expected Questions in Actual Exam

SAP E_C4HYCP_12 Exam Objectives :

Section	Weight	Objectives
Configuration	> 12%	Configure the SAP Commerce Suite and its extensions and modules; resolve compilation issues, and customize the cockpits in the SAP Commerce Suite. Install & Upgrading SAP Commerce Configuring SAP Commerce Build Framework Deploying New SAP Commerce Softw Backend Administration Cluster Cluster Setup Logging Prcatices Logging Database Statements
Product Support Processes	> 12%	Identify the scope of SAP Product Support and SLAs, and describe Product Support processes (i.e. incident escalation, bug fix and patch process). Application Management After Hours Support Support Searching for Known Issues Support Communication Guidelines Piority Levels Definition
Troubleshooting	> 12%	Troubleshoot issues with the SAP Commerce Suite (i.e. databases, clusters and cockpits). Troubleshooting Suggestions
Integration	> 12%	Connect the omni-commerce capabilities of SAP Commerce Cloud with other SAP products Integration and Data Management Intelligent Selling Service Integration Options
General Support	> 12%	Use the different features, extensions and add-ons of the SAP Commerce Suite; use other platform Core features. Solution Architecture Architecture Overview Order Management Security and User Management LDAP Extension Transparent Attribute Encryption Single Sign-On in Backoffice
Performance	8% - 12%	Analyze and improve overall system performance, and troubleshoot performance issues and identify bottlenecks. Infrastructure Considerations Performance Tuning Service Monitoring Dynatrace Monitoring
Official Information		https://training.sap.com/certification/e_c4hycp_12-sap-certified-product-support-specialist---sap-commerce-cloud-g/

Updates in the SAP E_C4HYCP_12 Exam Topics:

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