SAP P_C4H340_34 Exam Topics

SAP P_C4H340_34 Exam Overview :

Exam Name:	SAP Certified Professional - Developer - SAP Commerce Cloud
Exam Code:	P_C4H340_34
Certifications:	SAP Certified Professional, SAP Developer - SAP Commerce Cloud Certifications
Actual Exam Duration:	180 minutes
Expected no. of Questions in Actual Exam:	80
See Expected Questions:	SAP P_C4H340_34 Expected Questions in Actual Exam

SAP P_C4H340_34 Exam Objectives :

Section	Weight	Objectives
Platform Basics	11% - 20%	Understanding the multi-layer architecture of SAP Commerce Cloud. Hardware and software prerequisites for setting up SAP Commerce Cloud. Basic configuration settings and best practices. Tools and environments needed for development.
Customer Experience	11% - 20%	Best practices for creating intuitive user interfaces in SAP e-commerce applications. Techniques to enhance customer interaction through personalized experiences. Features enabling customer service representatives to assist customers effectively. Gathering and analyzing customer feedback to improve services.
Platform Features	11% - 20%	Features supporting B2B, B2C, and B2B2C commerce models. Mechanisms for customizing user experiences and product recommendations. Overview of the CMS functionalities within SAP Commerce Cloud. Utilizing AI for enhanced customer interactions and merchandising.
Commerce	11% - 20%	Overview of order processing workflows and SAP systems integration. Understanding customer touchpoints and optimizing the buying process. Implementing promotional strategies within the SAP platform. Tools for tracking commerce performance and customer behavior.
PCM	<= 10%	Structuring product data for efficient management and retrieval. Techniques for managing product catalogs, including bulk editing and publishing. Defining and managing pricing strategies across different products. Managing product content for global markets.
Commerce Cloud and Cloud Portal	<= 10%	Understanding how Commerce Cloud interacts with other SAP products like SAP S/4HANA. Overview of cloud deployment models used in SAP Commerce Cloud. Key security measures in place to protect data in the cloud environment.
Order Management and Customer Services	<= 10%	Steps involved in processing orders from placement to delivery. Handling product returns efficiently within the commerce framework. Tools available for integrating customer service operations with order management.
Backoffice Framework	<= 10%	Setting up the backoffice interface for managing SAP commerce operations. Defining user roles and permissions within the SAP backoffice framework. Managing data flows into and out of the system.
Integration	<= 10%	Understanding the role of APIs in integrating SAP Commerce Cloud with other systems. Strategies for connecting with non-SAP applications using open APIs. Utilizing pre-built integrations available through SAP's ecosystem.
Official Information		https://learning.sap.com/certifications/sap-certified-professional-developer-sap-commerce-cloud

Updates in the SAP P_C4H340_34 Exam Topics:

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