ServiceNow CSA Exam Topics
ServiceNow CSA Exam Overview :
| Exam Name: | ServiceNow Certified System Administrator |
| Exam Code: | CSA |
| Certifications: | ServiceNow Certified System Administrator Certification |
| See Expected Questions: | ServiceNow CSA Expected Questions in Actual Exam |
ServiceNow CSA Exam Objectives :
| Section | Objectives |
|---|---|
| ServiceNow Overview | This section provides an overview of the ServiceNow platform including key components and capabilities. |
| Lists and Filters | This section covers how to create and manage lists and how to apply filters. |
| ServiceNow Overview | This section provides an overview of the ServiceNow platform including key components and capabilities. |
| Forms and Templates | This section explains how to build and customize forms and templates. |
| Branding | This section looks at customizing the ServiceNow interface and branding. |
| Collaboration | This section examines user administration, task management, notifications and reporting tools. |
| Database Administration | This section deals with data schema, configuration management database, application and access controls, import sets. |
| Self-Service & Process Automation | This section addresses knowledge management, service catalog, workflows and flow designer functionalities. |
| Introduction to Development | This section reviews scripting, migration and integration practices, and the basics of platform development. |
| Official Information | https://www.globalknowledge.com/nl-nl/certificeringen/certificeringen/servicenow/certified-system-administrator |
Updates in the ServiceNow CSA Exam Topics:
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